Services
Outbound
Outbound calls are the foundation of Political Connection’s outreach to our client's designated markets. It is a strategic way of finding and establishing relationships with constituents, customers, and partners. We handle calls ranging from school board elections to national elections. No project is too small or large. We are also able to provide a blended call service. It allows our Telephone Service Representatives to make outbound calls and receive inbound calls as the demand dictates. This practice of operation increases agents’ productivity by reducing wait time in between outbound calls.
OUTBOUND SERVICES INCLUDE:
- POLITICAL RESEARCH
- Voter Identification Calls
- Voter Advocacy Calls
- Get Out The Vote Calls
- Patch Through Calls To Government Offices
- Benchmark Calls For Candidates
- Town Hall Meetings
- ROBO CALLS
- MARKET RESEARCH
- OUTREACH CALLS
- MANUAL DIALING
- FUND-RAISING
Inbound
Political Connection provides a qualified, experienced, and friendly Inbound Call staff to answer incoming and overflows calls. We ensure our client's brand will be enhanced by choosing Political Connection to handle Inbound call center needs. We are also able to provide a blended call service. It allows our Telephone Service Representatives to make outbound calls and receive inbound calls as the demand dictates. This practice of operation increases agents’ productivity by reducing wait time in between outbound calls.
INBOUND SERVICES INCLUDE:
- POLITICAL CAMPAIGN INFORMATION LINE
- CUSTOMER SERVICE
- SALES
- DIRECT MAIL FEEDBACK
- RESERVATIONS FOR SERVICES
- MEDICAL SERVICES
- PRE-REGISTERING SERVICES
- ORDER TAKING
- 800 NUMBERS
- OVERFLOW CALLS
Texting
Speechless is a texting center that sends individual text messages while staying compliant with all government regulations. This new innovative marketing tool allows one in a cost effective manner to interact with individuals via SMS without any voice interaction.
CAPABILITIES:
- TCPA Compliant
- Customizable scripts
- Text messages sent out individually with live responses
- Customizable responses
- Automated Reponses
- Free Text formatting availability
- Live operator responses customizable by the client or free text responses
- Track conversations by the availability to see transcripts
- Local caller ID’s available (most)